Your data is treated like trust — not a commodity.
MANODU is built for safety-sensitive journeys. That means minimum data, clear purpose, and zero misuse.
1. Information we collect
Basic identity
Name, mobile number, and booking contact details.
Trip data
Pickup & drop locations, timing, luggage and persons count.
Live location
Tracked only during active booking, never otherwise.
2. How your data is used
- To assign a verified partner
- To calculate transparent pricing
- To provide navigation and live tracking
- To handle emergencies and disputes
- To improve service quality (aggregated, non-personal)
3. What we never do
No selling of personal data
No ads or third-party profiling
No access after booking ends
4. Partner data access
Partners see only what is required to complete a booking: pickup, drop, contact name, and journey timing.
They do not see your history, other bookings, or private details.
5. Emergency handling
If you trigger the Emergency button:
- Alert is sent to MANODU Admin only
- Booking & partner details are visible
- Event is logged for audit
- Partner is not notified automatically
6. Data retention
We retain booking and payment records as required by law. Live location data is discarded after trip completion.
7. Your control
You can request:
- Account deletion
- Correction of personal details
- Clarification on stored data
Email: support@manodu.co.in
8. Policy updates
If we update this policy, we’ll notify users via the app or website. Continued use means acceptance of the revised policy.